How to calm aggressive reactionsJuly 12, 2012

A new study conducted at Ohio State University reveals a simple and efficient strategy that helps to minimize angry and aggressive reactions and ignore provocation.

Researchers call this strategy “self-distancing.” When someone or something irritates you or makes you angry, try to think that you are viewing yourself and the scene at a distance. In other words, switch your role from a participant to an observer and then try to evaluate your feelings.

In one study, college students who believed a lab partner criticized them for not following directions responded less aggressively and showed less anger when they were told to analyze their feelings from a self-distanced perspective. The secret is to not get immersed in your own anger and, instead, have a more detached view. While other studies have examined the value of self-distancing for calming angry feelings, this is the first to show that it can work in the heat of the moment, when people are most likely to act aggressively.

According to the scientists, the least productive thing to do in a stressful or anger-inducing situation is what people unconsciously do: try to focus on their angry feelings to understand them and to blame the opponent in being guilty for that. If you focus too much on how you’re feeling, it usually keeps the aggressive thoughts and feelings active in your mind, which makes it more likely that you’ll act aggressively.

There were two related studies. The first involved 94 college students who were told they were participating in a study about the effects of music on problem solving, creativity and emotions. The students listened to intense music while attempting to solve 14 difficult anagrams (rearranging a group of letters to form a word such as “pandemonium”). They had only seven seconds to solve each anagram, record their answer and communicate it to the experimenter over an intercom.

But the actual plan of the study was to provoke the students into anger using a technique which has been used many times in similar studies. The experimenter interrupted the study participants several times to ask them to speak louder into the intercom, finally saying “Look, this is the third time I have to say this! Can’t you follow directions? Speak louder!”

After this part of the experiment, the participants were told they would be participating in a task examining the effects of music on creativity and feelings. The students were told to go back to the anagram task and evaluate the scene. They were split into three groups, each of which were asked to view the scene in different ways. Some students were told to adopt a self-immersed perspective (“see the situation unfold through your eyes as if it were happening to you all over again”) and then analyze their feelings surrounding the event. Others were told to use the self-distancing perspective (“move away from the situation to a point where you can now watch the event unfold from a distance…watch the situation unfold as if it were happening to the distant you all over again”) and then analyze their feelings. The third control group was not told how to view the scene or analyze their feelings. Each group was told the replay the scene in their minds for 45 seconds. The researchers then tested the participants for aggressive thoughts and angry feelings.

Results showed that students who used the self-distancing perspective had fewer aggressive thoughts and felt less angry than both those who used the self-immersed approach and those in the control group. “The self-distancing approach helped people regulate their angry feelings and also reduced their aggressive thoughts,” said Mischkowski, the study director.

In a second study, the researchers went further and showed that self-distancing can actually make people less aggressive when they’ve been provoked. In this study, 95 college students were told they were going to do an anagram task, similar to the one in the previous experiment. But in this case, they were told they were going to be working with an unseen student partner, rather than one of researchers (in reality, it actually was one of the researchers). In this case, the supposed partner was the one who delivered the scathing comments about following directions.

As in the first study, the participants were then randomly assigned to analyze their feelings surrounding the task from a self-immersed or a self-distanced perspective. Participants assigned to a third control group did not receive any instructions regarding how to view the scene or focus on their feelings. Next, the participants were told they would be competing against the same partner who had provoked them earlier in a reaction-time task. The winner of the task would get the opportunity to blast the loser with noise through headphones – and the winner chose the intensity and length of the noise blast.

The findings showed that participants who used the self-distancing perspective to think about their partners’ provocations showed lower levels of aggression than those in the other two groups. In other words, their noise blasts against their partner tended to be shorter and less intense.

“The fact that those who used self-distancing showed lower levels of aggression shows that this technique can work in the heat of the moment, when the anger is still fresh.”
Mischkowski said it is also significant that those who used the self-distancing approach showed less aggression than those in the control group, who were not told how to view the anger-inducing incident with their partner.

This suggests people may naturally use a self-immersing perspective when confronted with a provocation – a perspective that is not likely to reduce anger. “Many people seem to believe that immersing themselves in their anger has a cathartic effect, but it doesn’t. It backfires and makes people more aggressive,” Bushman said.

Another technique people are sometimes told to use when angered is to distract themselves – think of something calming to take their mind off their anger. But this may be effective in the short-term, but the anger will return when the distraction is not there. Self-distancing, however, really works, even right after a provocation – it is a powerful intervention tool that anyone can use when they’re angry.